Privacy & cookies Policy
Privacy Policy
This Privacy Policy explains how My Store ("the Site," "we," "us," or "our") collects, uses, and shares your personal information when you access or use our services, purchase items from 0b9e32-4.myshopify.com (referred to as "the Site"), or otherwise interact with us regarding the Site (collectively referred to as "the Services"). For the purposes of this Privacy Policy, "you" or "your" refers to you as the user of our Services, whether you're a customer, website visitor, or another individual whose data we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may occasionally update this Privacy Policy, including to reflect changes in our practices or for legal or regulatory reasons. When we update it, we will post the revised Privacy Policy on the Site and update the "Last Updated" date. You should periodically review this Privacy Policy to stay informed of any changes.
How We Collect and Use Your Personal Information
To provide our Services, we gather personal information about you from various sources as detailed below. The types of information we collect and use depend on how you engage with us.
Besides the specific uses outlined below, we may use the information we collect about you to communicate with you, enhance or improve our Services, comply with applicable legal requirements, enforce relevant terms of service, and safeguard the Services, our rights, and the rights of our users.
Types of Personal Information We Collect
The types of personal information we collect vary depending on your interactions with our Site and the Services. When we refer to "personal information," we mean information that can identify, relate to, describe, or be associated with you. Below is a breakdown of the categories of personal information we collect:
Information Collected Directly from You
When you interact with us through the Services, we may collect the following:
Contact Information: Your name, address, phone number, and email address.
Order Information: Including billing address, shipping address, payment confirmation, email, and phone number.
Account Information: Such as your username, password, security questions, and other account security details.
Shopping Information: Details about the items you view, add to your cart, save to your account (like loyalty points, product reviews, gift cards), or purchase.
Customer Support Information: Information provided during communications with us, such as inquiries via our customer service channels.
Certain features of our Services may require you to provide specific information. You can choose not to provide such information, but it may limit your ability to use or access some features.
Information Collected About Your Usage
We may also gather certain usage data automatically. This may include device information, browser details, your IP address, network connection details, and other data related to your interaction with the Site and Services. We may use cookies, pixels, and similar technologies ("Cookies") to collect this information.
Information from Third Parties
We may obtain personal information about you from third-party sources, including vendors and service providers that collect data on our behalf, such as:
Payment Processors: Information necessary to process payments, such as bank account or credit card details.
Marketing and Analytics Providers: Information related to your interaction with our advertisements or promotional materials.
Affiliated Partners: Data shared by our business or marketing partners for joint purposes.
How We Use Your Personal Information
We use your personal information for the following purposes:
Providing Services and Products
We use your data to fulfill orders, process payments, send you transaction-related notifications, manage your account, arrange shipments, facilitate returns and exchanges, and support other related Services. We may also use third-party platforms like Shopify to enhance your experience.
Marketing and Advertising
We may use your information for marketing purposes, including sending promotional materials via email, text message, or post, and tailoring ads on our site and others to your preferences. If you're in the European Economic Area (EEA), this processing is based on our legitimate interest in promoting our products under Article 6 (1) (f) of the GDPR.
Security and Fraud Prevention
We use your information to detect and prevent fraudulent activities and security threats. Keeping your account credentials safe is your responsibility. If you believe your account has been compromised, please contact us immediately.
Communication and Service Improvement
We may use your personal information to communicate with you, provide customer support, and improve our Services. These activities are in our legitimate interests to ensure responsive service and maintain a good business relationship.
Cookies
Like many websites, we use Cookies to enhance your experience on our Site. Cookies are small data files that allow us to remember your actions and preferences. We also use Cookies for analytics and to understand how users interact with the Services.
You can choose to block or delete Cookies by adjusting your browser settings. However, this may affect your experience on our Site, and some Services may not function properly if Cookies are disabled.
How We Disclose Your Personal Information
We may disclose your personal information in certain circumstances, including to:
Third-party Service Providers: For tasks like payment processing, data storage, customer support, shipping, and analytics.
Marketing and Business Partners: To assist with advertising and providing joint services.
Affiliates: Within our corporate group for business operations.
Legal Compliance: To comply with legal obligations, respond to requests from law enforcement, or in connection with business transactions like mergers.
We do not sell or share sensitive personal information without your consent, and we always ensure third parties respect your privacy.
Third-party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites, and we encourage you to review their privacy policies when visiting them.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe your child has provided personal data, you can contact us, and we will take steps to delete it.
Security and Retention
We implement security measures to protect your information, but no system is entirely secure. We retain your personal information only as long as necessary to provide Services, meet legal obligations, resolve disputes, or enforce contracts.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
Right to Access: Request details about the personal data we hold about you.
Right to Delete: Request deletion of your personal information.
Right to Correct: Request corrections to inaccurate data.
Right to Portability: Request your data in a transferable format.
Right to Restrict Processing: Limit how your data is processed.
Right to Withdraw Consent: If we rely on consent to process your data, you may withdraw it.
To exercise these rights, please contact us using the details below.
Complaints
If you have concerns about how we process your personal information, please contact us directly. If you're not satisfied with our response, you may contact your local data protection authority.
International Transfers
We may transfer and store your personal information outside the country in which you reside. If we transfer data from the European Economic Area (EEA), we rely on legal transfer mechanisms like the European Commission’s Standard Contractual Clauses.
Contact Us
If you have any questions or wish to exercise your rights, please contact us at:
info@stockandskill.com